FAQ

Ordering & Shipping

Do you ship internationally?

Yes! VXPROZ ships worldwide. Shipping rates and delivery times vary by destination and are calculated at checkout.

How long does shipping take?

US orders typically arrive in 3–7 business days. International orders typically take 7–20 business days depending on the destination.

How can I track my order?

You'll receive a tracking link by email as soon as your order ships.

Product Questions

Are VXPROZ trimmers safe for sensitive areas?

Yes. Our trimmers are designed with rounded, no-nick ceramic blades specifically engineered for sensitive skin, including the groin and bikini area. As with any grooming tool, we recommend trimming slowly and following the included instructions.

Are VXPROZ trimmers waterproof?

Most VXPROZ trimmers carry an IPX7 waterproof rating, meaning they can be used in the shower and rinsed clean under running water. Check each product page for specific ratings.

How long does the battery last?

Battery life varies by model, with most VXPROZ trimmers offering 60–100 minutes of cordless runtime on a full USB-C charge.

Returns & Warranty

What is your return policy?

We offer a 30-day return window on unused products in original packaging. See our Return Policy for full details.

Do VXPROZ products come with a warranty?

Yes, VXPROZ products include a manufacturer's warranty covering defects in materials and workmanship. See individual product pages for warranty terms.

Wholesale & Private Label

Do you offer wholesale pricing?

Yes. We offer tiered wholesale pricing for bulk orders. Visit our Wholesale & Bulk Orders page to request a quote.

Can I sell VXPROZ products under my own brand?

Yes! We offer OEM, ODM, and private label services, including custom logo printing. Visit our Private Label Services page to learn more.

Still Have Questions?

Email us anytime at contact@vxproz.com — we're happy to help.