Shipping policy

🚚 Shipping Policy – VXPROZ LLC

Last Updated: July 2026

At VXPROZ LLC, we are committed to delivering your orders safely, quickly, and reliably. This Shipping Policy explains how we process, ship, and deliver your orders when you shop with us on our Shopify store.

📦 Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.
  • During high-demand periods, processing may take slightly longer, and customers will be notified in advance.

🚀 Shipping Methods & Delivery Time

We offer standard and expedited shipping options depending on your location.

  • Standard Shipping: 5–10 business days
  • Express Shipping (if available): 2–5 business days

Delivery times are estimates and may vary due to carrier delays, customs processing, or external factors beyond our control.

🌍 Shipping Locations

We currently ship to:

  • United States 🇺🇸
  • Canada 🇨🇦
  • United Kingdom 🇬🇧
  • Selected international countries 🌎

If your country is not supported at checkout, we are currently unable to ship to your location.

💲 Shipping Costs

Shipping fees are calculated at checkout based on:

  • Destination
  • Package weight
  • Shipping method selected

We may offer free shipping promotions from time to time, which will be clearly displayed on our website.

📍 Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

You can use this tracking number to monitor your shipment in real time through the carrier’s website.

📦 Lost, Delayed, or Damaged Packages

We carefully package all orders to ensure safe delivery.

  • If your order is delayed, please allow additional transit time before contacting support.
  • If your package is lost or arrives damaged, please contact us within 7 days of delivery status update so we can assist you.

🛃 Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees depending on your country’s regulations.

These charges are the responsibility of the customer and are not included in our product or shipping prices.

❗ Incorrect Address

Please ensure your shipping address is correct at checkout.

VXPROZ LLC is not responsible for orders shipped to incorrectly entered addresses.

If you notice an error, contact us immediately after placing your order.

📞 Contact Us

If you have any questions about shipping, please contact our support team:

VXPROZ LLC Support
Email: contact@vxproz.com